TESCO shoppers have blasted the retailer for axing a popular service at checkouts.
Customers will no longer be able to pay via the supermarket’s app in stores.
Tesco shoppers are fuming about a change at the tills[/caption]
Until now, customers buying items in Tesco shops could open the supermarket’s app, and then click on “Pay In-Store”.
This feature allowed them to pay and collect Clubcard points in one go by scanning a code.
But as of March 7, they will have to do these two things separately.
An email sent to customers said: “To ensure we’re able to keep bringing out the best value and convenience, we’ve taken the decision to remove the pay in-store feature, formally known as Tesco Pay+, from the Tesco app.
“Between now and March 7, the pay in-store feature will be phased out and any linked card details will be removed, unless you’re using them for GetGo, Whoosh, or home delivery shopping.
“So next time you’re in-store, you’ll need to pay separately after scanning your Clubcard. You can still earn points and access Clubcard Prices by simply scanning your Clubcard or app at the till.
“Or you can add your Clubcard to your Apple or Google Wallets.”
Shoppers are not happy with the decision – as many found the feature a time-saver and others used it to avoid carrying a wallet around.
One said on the social media site Reddit: ”So annoying. How is it more convenient to turn what was one step, into two. Can’t see how it’s going to help with value either.”
Another added: “Use it daily.. it’s pretty convenient to me, no need to scan Clubcard.. just pay with the app, quite a strange move from Tesco.”
And a third fumed: “I literally use this for every purchase, whyyyyyyyyy.”
While a fourth said: “FFS I use this to buy brekkie at work instead of keeping a wallet on me.”
Some speculated that Tesco is trying to reduce the amount of processing done by the app, to keep it working more easily.
Another shopper wrote on X.com that it had been handy to use when filling up at the petrol station.
A Tesco spokesperson said: “We regularly review the payment options available to our customers.
“It’s still quick easy to earn points on your shopping and fuel and enjoy Clubcard Prices offers by tapping your Clubcard in-store, scanning it via the Tesco App, or by adding it to your Apple or Google wallet.”
It comes after there was further disappointment for Tesco after it announced that ten in-store pharmacies will be closing in supermarkets across the UK.
Shoppers were also gutted when the UK’s biggest supermarket axed a breakfast favourite from shelves.
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How to save money at Tesco
EVERY little helps when it comes to saving money at Tesco.
The Sun’s Head of Consumer Tara Evans explains how you can save money at the UK’s biggest supermarket.
Clubcard points
Tesco first launched it’s loyalty scheme back in 1995. You get one point for every £1 you spend in store. If you spend points in store then 100 points is worth £1. You can spend your points via its reward partners and get triple and even sometimes quadruple the value.
Extend Clubcard points
You can find lost Clubvcard points and find the last two years of unused vouchers by logging into the Tesco Clubcard site.
Clubcard prices
If you don’t have a Clubcard then you will miss out on its cheaper Clubcard prices. However, don’t forget to check prices before you shop because it might not be cheaper than elsewhere, especially on big value items like washing powder and loo roll.
Yellow stickers
Shops do vary the time they reduce groceries with yellow stickers but Tesco tends to be between 7pm and 9pm.
Save money if you shop online
If you get your Tesco food shop delivered then it might be worth buying a delivery saver pass to help cut the cost of delivery fees.
If you live near a Tesco then you can get click and collect slots of as little as 25p, so it might be cheaper than getting your food delivered.
